This course aims to introduce students to the hotel housekeeping department and its operations.
Students of this course will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Hotel and Accommodation Services industry.
Students are introduced to the hospitality and tourism industry, the importance and responsibilities of the housekeeping department, planning, organizing and staffing, inter-departmental coordination especially with front office, food & beverage and maintenance departments. Emphasis is placed on acquiring practical skills required in the cleaning of various types of guest rooms and public areas procedures and using the appropriate chemicals, materials and equipment both in the housekeeping and laundry and linen departments.
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